Firstly a very warm welcome to all new Travelog users joining us for the new financial year. We trust the move to Travelog as your new Front, Mid and Back Office solution will be long and successful one.
It is already shaping up to be a busy year for developments here at Travelog. We have a number of exciting additions scheduled including full BSP Import for IATA sites - If you had your own suggestions on program additions you'd like, please let us know...
Keep an eye out for email advice when any new program updates are available for download. Updates packages should be available to download quarterly for all support customers.
Regards,
Olivier Neuenschwander
General Manager - Australia
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VERSION 1.12 AVAILABLE FOR GENERAL RELEASE
The single largest upgrade to Travelog since its inception includes complete re-development of our existing database, database engine, reservation system interfaces, reports & program files all resulting in significant improvement in long-term database stability and functionality to all users
After full rollout to support customers during the last six months, our latest release required for Windows7 is now available to all Travelog users. With installation and upgrade assistance handled by our experienced staff either onsite or remotely to any location, contact us today to discuss your ongoing system needs and requirements.
For a demo or questions/enquiries , please email us or call (02) 92117555
v1.12 ONLINE UPDATES
(Latest release - program updates as of 28/04/2011)
NOTE: UPDATES ARE FOR REGISTERED 1800/1300 SUPPORT CUSTOMERS USING VERSION 1.12
The online program update procedure has been simplified in version 1.12. All current updates are extracted once to the 'Server' from any workstation. When the updates have been extracted, each user then updates their own workstation from the Start Menu on their PC.
To update all PCs, click on START, PROGRAMS, TRAVELOG WORLD FOR WINDOWS, UPDATE NEW PROGRAMS FROM SERVER to bring in the new and updated program files.
Updates can be downloaded directly from this link and detailed instructions are available on our website from this link.
For further enquiries relating to the update procedure, please contact the helpdesk.
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CAPTURING COMMISSION FROM YQ TAX CODE
Similar to the QR/WG Tax introduced domestically a number of years ago, some airlines are now paying agent commission on YQ Tax. Airline codes stored in your database can be easily changed to recognise airline-specific commissionable taxes found in stored CRS fares & ticketing data.
Using the 'Codes Maintenance' area, type in the 2-Letter airline code and 'modify' the code. Find the field for 'Commissionable Taxes' and type in any new commisionable tax code(s).
HINT.... For multiple Tax Codes paying commission, separate with a comma (no spaces). |
| WINDOWS7, VISTA & 2008
The Travelog helpdesk reported a number of sites with corruption issues when using Windows7, Windows Vista and Server 2008.
The Helpdesk have identified that issues with the SMB2 feature are not currently resolved by any Microsoft Hotfix or Windows Update.
For this reason, our helpdesk recommens that the SMB2 feature be disabled on computers used as the ‘File Server’ for Travelog.
To DISABLE SMB2 please use this link
To ENABLE SMB2 please use this link
In addition, all Windows 2000 or XP, Vista or Windows7 computers being uses as a Travelog file-server should also disable opportunistic locking settings. A solution for this issue is also available from the below link:
Disable Opportunistic Locking click here
All Travelog Maintenance, Support and ongoing development provided by IMACS NZ Ltd.
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YEAR END REPORTING
When you are ready, a reconciled Client Trial Balance for 30/06/11 can be printed. These reports can be printed any time AFTER the 30th June as our 18-Month General ledger gives agents 6 extra months to finalise accounts.
The 'reconciliation' option extends to Clients, Debtors & Creditors reporting and will assist audit of balances/transactions as they were previously on the 30th June.
Sales Reports are also normally required by the Accountant/Auditor at Year End & these can be produced from Travelog - Instructions available from this link.
DAILY BACKUP REMINDER
A number of sites have contacted us about the backup of Travelog database files. As these files are stored locally on your own Network, it is the responsibility of each agency to make a Daily Backup to ensure no data loss.
WEEKLY DATABASE REPAIR
In addition to a daily backup of your database it is strongly advised to complete a Database Repair weekly. This will ensure your database is running at its optimum. Full instructions on the database repair are available from here. |
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YEAR END PREPARATION AND PROCEDURES
You will by now need to have started preparing for financial Year End. The below information has been provided as a guide confirming some of the relevant steps required for the finalisation of accounts for your annual TCF, IATA and ATO reporting.
** ENTER ALL DATA TO 30 JUNE 2011 AND UPDATE ALL DATA ENTRY BATCHES **
- RECEIPTS - POST ALL RECEIPTS INCL DIRECT DEPOSITS ON BANK STATEMENTS INCLUDING INTEREST ETC..
- CHEQUES - ENTER WAGES TO 30 JUNE 2011, PAY SUPER SGC AND PAY SUPPLIERS
- BSP / IATA - RECONCILE & PAY ANY RETURNS, SEND ANY ADMS, ACM & REFUND REQUESTS TO IATA
- NON BSP ENTRIES - RECONCILE & CLEAR NON-BSP RETURNS DUE BY 30 JUNE 2011
- JOURNALS (FROM ACCOUNTANT) - ENTER DEPRECIATION, PRE-PAYMENTS, ACCRUALS, PROVISIONS - HP, LSL ETC..
*NOTE: To clear old Non-BSP Creditor Balances from your database including entries found in the Supplier Return area, please find additional information from this link.
FINALISE ANY BANK RECONCILIATIONS & G/L RECONCILIATIONS
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DEBTORS- CHASE UP O/S DEBTS & WRITE OFF ANY BAD DEBTS
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CREDITORS - ENTER ALL EXPENSES NOT YET PAID AS ACCRUALS
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CLIENTS - FOLLOW UP OUTSTANDING DEBTS & CLEAR ANY CREDIT BALANCES
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GST/BAS - REPORTS TO BE PRODUCED & SUMMARY PAGES TO BE RECONCILED
- PAYG - RECONCILE WAGES SUMMARY
LAST: CHECK ALL SUBSIDIARY LEDGERS BALANCE IN THE FINANCIAL INTEGRITY REPORT
Once the above is completed & your accountant has provided adjustment journals, you are ready to run a Year End Rollover. This procedure sets new system dates for 2011-2012 financial year. All previous accounting is moved to a history file for any future reporting required. Before starting, make a backup of your database. Rollover instructions are available from this link.
IF IN ANY DOUBT WHATSOEVER, PLEASE CONTACT YOUR TRAVELOG HELPDESK
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COMPLETE YEAR END TCF/IATA AUDIT AND ACCOUNTING SERVICES FROM $3000 + GST
Most companies aim to reduce unnecessary expenses where possible. Often the annual Audit & Accounting fees imposed on agents can be very high. Having an accountant who specialises in Travel Accounting could certainly save you money not duplicating your work.
For Travelog users we recommend the Travel Agency Audit & Accounting specialists at Noel French & Associates. Associated with Travelog for almost 30 years, the expert Travel Accounting team are able to conduct all auditing off-site allowing you to get on with running your business. For more information please visit www.travelaccounting.com.au or email the Travel Accounting team via info@travelaccounting.com.au |
